Dear Wal-Mart Pet Department Manager:
My seven year old son and I were in your Wal-Mart Pet Department over the weekend looking at the fish and in three different tanks... count them 1...2...3, there were dead fish. I mean bobbing on the top of the tank. Dead. My son thought it looked fun that the fish's were "floating along on their side". I stood there looking at them for a few minutes to be sure they were in fact dead and yes, they were. Thank you that I had to explain to my young son that those fish were actually dead and not playing. Thank you that when I brought it to the worker's attention she stared at me as if I was speaking a foreign language. I explained in several ways that there were dead fish in the tanks and that I thought they should be cleaned out. She didn't seem concerned at all. In fact, she said "That happens all the time." I asked her if she was going to clean them out of there and she said she had other duties to do first. Mind you, when I found her she was leaning over a counter looking at her cell phone (no doubt texting someone).
I am sorry to interrupt her "other duties" to ask her to dispose of dead fish. Seems to me that if I were planning to purchase some fish from your department I would question the health of the fish when there are dead fish in 3 different tanks. But who am I?
Sincerely,
Thankful shopper
Tuesday, July 15, 2008
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4 comments:
I really despise that store. And honestly, not to defend her, but there has come a point when I don't really blame their employees for their crummy attitudes because it really isn't a great place to work... But they also don't expect more out of their employees. Sad...
It is sad to say that in today's society it is hard to find good customer service. That has also been a problem at the Wal-Mart in my area.
Thanks for stopping by my blog and leaving a comment
I totally agree!
I am always amazed that there are fish floating in the tanks. I've stopped walking by the tanks just for this reason. My daughter has already seen this, thanks to me, but I don't want to have to explain it again.....and again.....and again.
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